Terms of Service

Effective date: 18 June 2026 · Last updated: 18 June 2026

This English-language version is the authoritative version of these Terms of Service. Any translation is provided for convenience only; in the event of any conflict, the English version prevails.

1. Acceptance of Terms

1.1. These Terms of Service (the “Terms”) constitute a legally binding agreement between you (“you”, “User” or “Customer”) and TRUE SOFT SOLUTIONS - FZCO (“Company”, “we”, “us”, or “TronRental”), governing your access to and use of the website at https://tronrental.com, its application programming interfaces (“API”), and all related services (collectively, the “Service”).

1.2. By creating an account, accessing, or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Service.

1.3. You represent that you are at least 18 years of age and have the legal capacity to enter into a binding agreement. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.

2. Definitions

• TRON / TRX — the TRON blockchain network and its native token (TRX).
• Energy and Bandwidth — on-chain resources of the TRON network required to execute transactions (including TRC-20 transfers such as USDT).
• Delegation — the on-chain delegation of Energy or Bandwidth to a TRON address you specify.
• Account Balance — the prepaid balance of TRX credited to your account and used to pay for the Service.
• Order — a request to rent or delegate resources, including one-time orders, auto-renewing rentals, subscriptions, and prepaid packages.

3. Scope of Services

3.1. TronRental is a software and technology platform that provides access to TRON network resources and related developer tooling. The Service includes, without limitation:

• API access — programmatic purchase and on-chain delegation of Energy and Bandwidth to specified TRON addresses (the primary integration method);
• Energy rental — on-chain delegation of Energy to a specified TRON address to reduce transaction fees;
• Bandwidth rental — one-time delegation of Bandwidth, and ongoing (“auto-renew”) Bandwidth rentals billed on a recurring basis until cancelled or until the Account Balance is insufficient;
• Smart Mode — a subscription that automatically delegates resources for outgoing transfers from a registered address;
• Transfer Packages — prepaid packages of resource-backed transfers.

3.2. TronRental is a technology service that facilitates access to publicly available blockchain network resources. The Company is not a bank, financial institution, securities or commodities broker, cryptocurrency exchange, custodian, or money transmitter. The Company does not provide investment, financial, legal, or tax advice, and does not custody assets on your behalf beyond the prepaid Account Balance used to pay for the Service.

3.3. We may add, modify, suspend, or discontinue any feature of the Service at any time, with or without notice. Specific features may be unavailable in certain jurisdictions.

4. Account Registration and Security

4.1. Certain features require an account and/or an API key. You are responsible for maintaining the confidentiality of your credentials, API keys, passwords, and authentication factors (including 2FA and passkeys), and for all activity that occurs under your account.

4.2. You agree to provide accurate information and to keep it current. You must notify us promptly of any unauthorized use of your account.

4.3. We are not liable for any loss arising from your failure to safeguard your credentials or API keys.

5. Acceptable Use

5.1. You agree to use the Service only for lawful purposes and in compliance with all applicable laws, regulations, and sanctions regimes.

5.2. You must not use the Service to facilitate or engage in: fraud, money laundering, terrorist financing, theft, sanctions evasion, market manipulation, or any illegal activity; transactions involving proceeds of crime or funds of illicit origin; or any activity that infringes the rights of others or disrupts the Service or the TRON network.

5.3. You must not access the Service from, or on behalf of any person located in, a jurisdiction subject to comprehensive sanctions, or if you are a person with whom dealings are prohibited under applicable sanctions laws.

5.4. We reserve the right to refuse, suspend, or reverse service, and to report activity to competent authorities, where we reasonably suspect a violation of this section.

6. Fees, Payments, and Account Balance

6.1. The Service operates on a prepaid balance model. You fund your Account Balance by depositing TRX or other supported cryptocurrencies (which may be processed by third-party payment providers). Deposits are credited as a TRX-denominated Account Balance.

6.2. Fees for each Order — including the rental price and any fixed service fee — are displayed on the website and/or via the API at the time of purchase, and/or published on the Service. By placing an Order you agree to the fees then in effect.

6.3. Network costs. Transactions on the TRON network may incur network resource costs (including TRX burned for Energy or Bandwidth). You are responsible for any such costs not expressly covered by your Order.

6.4. Recurring billing. For auto-renewing rentals and subscriptions, you authorize us to deduct the applicable recurring fee from your Account Balance for each billing period until you cancel or until your Account Balance is insufficient, at which point the service ends and the underlying resources may be reclaimed.

6.5. No refunds. Except where required by applicable law, fees for resources that have been delegated or services that have been rendered are non-refundable, including where you provide an incorrect recipient address. The Account Balance is not a deposit account and does not bear interest.

6.6. We may change pricing at any time. Price changes do not apply retroactively to Orders already placed.

7. Resource Delegation and Service Delivery

7.1. Upon a valid Order with sufficient Account Balance, we initiate the on-chain delegation of the requested resources to the TRON address you specify, for the applicable rental period.

7.2. You are solely responsible for the accuracy of the recipient address and Order parameters. Blockchain transactions are irreversible; resources delegated to an incorrect address cannot be recovered.

7.3. Service delivery depends on the TRON network and on factors outside our control, including network congestion, scheduled maintenance, consensus changes, and third-party infrastructure. We do not guarantee that any transaction will confirm within a specific time, or that the network will accept it.

7.4. Resource rentals are time-limited; delegated resources may be reclaimed at the end of the applicable period.

8. Risk Disclaimer

8.1. Use of blockchain networks and cryptocurrencies involves significant risk, including price volatility, irreversibility of transactions, technical vulnerabilities, hacking, and loss resulting from user error. You acknowledge and accept these risks.

8.2. The value of TRX and other cryptocurrencies may fluctuate. We are not responsible for any loss arising from such fluctuation or from your use of the TRON network.

9. Intellectual Property

9.1. All content, software, technology, trademarks, and materials comprising the Service are owned by or licensed to the Company and are protected by applicable laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service in accordance with these Terms.

9.2. You retain ownership of data you submit. You grant us a license to use such data as necessary to provide the Service.

10. Disclaimer of Warranties

10.1. The Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.

10.2. We do not warrant that the Service will be uninterrupted, secure, or free of errors, or that defects will be corrected.

11. Limitation of Liability

11.1. To the maximum extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of (or inability to use) the Service.

11.2. To the maximum extent permitted by applicable law, the Company’s total aggregate liability arising out of or related to the Service shall not exceed the total fees paid by you to the Company for the Service during the three (3) months immediately preceding the event giving rise to the claim.

11.3. We are not liable for losses resulting from: TRON network behavior or downtime; third-party payment processors or infrastructure; your error (including incorrect addresses or parameters); or unauthorized access to your account resulting from your failure to safeguard your credentials.

12. Indemnification

You agree to indemnify and hold harmless the Company, its officers, employees, and affiliates from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any law or the rights of any third party.

13. Term and Termination

13.1. These Terms remain in effect while you use the Service. You may stop using the Service at any time.

13.2. We may suspend or terminate your access to the Service, in whole or in part, with or without notice, if you violate these Terms, if required by law, or to protect the Service, other users, or the Company.

13.3. Provisions that by their nature should survive termination (including Sections 6.5, 8–12, and 14) shall survive.

14. Governing Law and Dispute Resolution

14.1. These Terms are governed by and construed in accordance with the laws of the United Arab Emirates as applicable in the Emirate of Dubai, without regard to conflict-of-laws principles.

14.2. The parties shall first attempt to resolve any dispute amicably through good-faith negotiation. If a dispute cannot be resolved within thirty (30) days, it shall be finally resolved before the competent courts of Dubai, United Arab Emirates.

15. Changes to the Terms

We may update these Terms from time to time. The updated version will be posted on the Service with a revised “Last updated” date. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

16. Contact

For questions about these Terms, contact TRUE SOFT SOLUTIONS - FZCO, DSO-IFZA, IFZA Properties, Dubai Silicon Oasis, Dubai, UAE — [email protected].